ParcelPanel Returns & Exchanges
Very good design and quality.
I order one of these shirts but found out a 3xl is actually a 5xl. I almost drowned in it when i first tried it on.
Although your website states you are open for discussion, my issue about the size was discarded instantly when i contacted customer service.
Dear Erwin,
Thank you for your feedback. We sincerely apologize that the 3XL didn't fit as expected.
Since all our uniforms are handcrafted and made-to-order with personalized embroidery and rank insignia, we cannot offer exchanges or returns for size issues. This is why we provide detailed size charts with specific measurements on our website to help customers select the correct size before ordering.
We understand your frustration and take all feedback seriously to continuously improve our service.
Best regards,
IamSEAWOLF Shop Team
I didn’t receive the shirt
Captain Windbreaker Jacket – Embroidered Rank & Epaulette