FAQ

Frequently Asked Questions (FAQs)

Welcome to IamSEAWOLF shop's FAQ section! We've compiled answers to some of our most commonly asked questions to assist you on your shopping journey. If you don't find the answer you're seeking here, feel free to contact our customer service team for further assistance.

  1. How to track my order?

    Answer: Once your order is prepared and shipped, you will receive an email notification with the tracking information. To track your order, please use the following link: Track My Order. Please note that email notifications may sometimes end up in your spam folder. It is the customer's responsibility to track their orders. In some cases, the postal services we use might not send delivery notifications to customers, so please track your order carefully to avoid delays and returns.

  2. What is your return policy?

    Answer: For detailed information regarding returns, please refer to our Return Policy.

  3. How can I check the size before ordering apparel?

  • Answer: Each product page features a size chart for your reference. To ensure the best fit, we recommend measuring a t-shirt or hoodie that fits you well and comparing those measurements to our size chart. Please refer to the following picture for measurement guidance:

4. Do you ship to my country?

  1. Answer: We proudly ship worldwide! However, please note that we are currently unable to ship to Russia and Belarus. We apologize for any inconvenience this may cause.

      5. How long will it take to receive my order?

  1. Answer: For detailed information regarding shipping times and policies, please refer to our Shipping Policy.

      6. Why did I not receive my entire order?

Answer: In our effort to ensure faster and smoother delivery, we utilize different fulfillment facilities, which may result in split shipments. Therefore, parts of your order may arrive separately. You can use the tracking number sent via email to monitor the status of each shipment.

Thank you for choosing IamSEAWOLF shop! Should you have further questions or need additional assistance, our customer service team is here to help. Happy shopping!

Warm regards, The IamSEAWOLF shop Team

If you still did not find the answer you were looking for, please contact using contact form.