Frequently Asked Questions (FAQs)
Welcome to IamSEAWOLF shop's FAQ section! We've compiled answers to some of our most commonly asked questions to assist you on your shopping journey. If you don't find the answer you're seeking here, feel free to contact our customer service team for further assistance.
1. What is your return policy?
- Answer: For detailed information regarding returns, please refer to our Return Policy.
2. How can I check the size before ordering apparel?
- Answer: Each product page features a size chart for your reference. To ensure the best fit, we recommend measuring a t-shirt or hoodie that fits you well and comparing those measurements to our size chart. Please refer to the following picture for measurement guidance:
3. Do you ship to my country?
- Answer: We proudly ship worldwide! However, please note that we are currently unable to ship to Russia and Belarus. We apologize for any inconvenience this may cause.
4. How long will it take to receive my order?
- Answer: For detailed information regarding shipping times and policies, please refer to our Shipping Policy.
5. Why did I not receive my entire order?
- Answer: In our effort to ensure faster and smoother delivery, we utilize different fulfillment facilities, which may result in split shipments. Therefore, parts of your order may arrive separately. You can use the tracking number sent via email to monitor the status of each shipment.
Thank you for choosing IamSEAWOLF shop! Should you have further questions or need additional assistance, our customer service team is here to help. Happy shopping!
Warm regards, The IamSEAWOLF shop Team